A nightmare - Blizzards complete lack of actual humans in CS.

Following in the footsteps of: https://www.reddit.com/r/classicwow/comments/1gqbdfm/banned_for_hackingcheating_this_is_how_blizzard/

So yeah, I recently ate a perma ban after being mass reported by bots. Guess undercutting them really got on their nerves? Or maybe it was killing them as i passed through BRM. Either way, I'm 100% sure this ban is incorrect. Yes, i understand the only people that will believe me are likely those that have known me, but I have never used any form of cheats in this game, EVER. I've appealed and appealed, and the best i've gotten was https://imgur.com/ePlHhyD . Even with it reduced to a 6 month, why should i be banned for 6 months when i haven't done anything wrong?!

My account is old enough that it has an actual USERNAME, rather than being just wow#1. I have been struggling for DAYS trying to get a REAL HUMAN to view my ticket, as I'm 100% sure this ban is from their automated system being exactly that, 100% automated without any real humans looking things over. If a REAL HUMAN were to look into this, they'd see I have been wrongly banned. The fact that zero humans have looked at this, and all I'm getting are automated responses, and I'm stuck eating a wrongful ban is ridiculous.

For context: I was running through bad lands on my hunter looking for broken tooth, then got a disconnected and a email message claiming that my near 20 year old account was hacking/cheating. I have never used any sort of 3rd party program with wow. The only things I have used are addons from curseforge, and the warcraft logs uploader. Both of these afaik are completely within TOS. The only option left beyond those 2 would be maybe my vpn (nordvpn) creating a false positive maybe?

In case an actual human at blizzard sees this: Ticket Number: US103043994

Here are my list of addons used:
https://imgur.com/a/A0E2S7K

I've been trying to get an actual human to look into this, but instead get an auto reply bot threatening me.
https://imgur.com/a/btVA6Y5

This is ridiculous, I'm at my wits end, and I just want a real human to look into this at this point.