Body not connecting to app

So I just got a withings Body scale today from Amazon (not the plus or the pro). I attempt to go through the setup but when it gets to downloading update, it sits for a while and then says an unexpected error occured and on the scale it says setup failed (3/3 in the top corner)

I've tried different phones, tried with the phone not connected to wifi, tried connected to my mesh network, then tried connecting to my 2.4ghz network specifically. Uninstalled the app, reinstalled it, power cycled the phone, took the batteries out and put back in and press and held the button and selected reset on the scale.

I see there were some server issues the last couple days or so....

Is my new scale toast or am I missing something? Thanks