Long time customer just jumped over to Verizon.

Well guys and gals, thanks for the help over the years but we did it we jumped over from pink to big red. I switched over when T-Mobile was with John and made “uncarrier” moves. We were on Magenta Max Military and over the years T-Mobile has turned into a company that was once a game changer to just another cell phone company post John’s departure.

What did it for us was the fact that T-Mobile really had nothing for us as far as device upgrades given the fact we were long time customers. They wanted us to upgrade to a more expensive plan in order to get more credits for our trade ins where as Verizon took care of us, lowered our bill and we were able to replace all five devices on our five lines and was a 100 dollar more expensive per the plan tools on the website with T-Mobile. When going to the T-Mobile store, or calling in they really had nothing for us to entice us to stay.

I will miss the MLB promotions and the free WiFi on Delta sky west flights.

Service actually seems to be slower than T-Mobile. I haven’t noticed any difference as far as dropouts, but one positive is text messaging actually works whereas I would get failed text messages with T-Mobile. I might consider coming back in a few years, but as of right now, there really is no good reason. Thanks for everything!