PRTG moving to subscription model - ridiculous price increases. Need alternatives.

We have been using PRTG for years for monitoring our company’s on premise networking, servers and infrastructure.

We own a perpetual license and pay AU$700 a year for maintenance. They have just contacted us and advised that they have moved to a Subscription model effective July 1 and no longer offer maintenance. So our AU$700 annual cost is now AU$3200, and we have to commit for 3 years.

There was no warning. After getting this news I checked their website and found a paragraph saying they would offer maintenance renewal for 12months for anyone with a expiry in FY25. I went back to them with a request for this renewal including a screenshot, to which they proceeded to take the information off their site and say it was a mistake and there was no offer and that only subscription is available from now, Too bad…

So a 4.5x price, offering no benefits or changes, making me commit to a subscription model and making my perpetual license obsolete. No warning, removing any good grace with their customer base, not to mention there has been very little improvements with the product in years, obviously I, and I’m sure many others will not be continuing with PRTG. I’m sure most customers don’t even know yet until their renewal comes up.

What are you using to monitor your on prem network and infrastructure etc in a dashboard solution that you can recommend as an alternative?