Changing mind on griddle

I was gifted a pretty base model Weber 3 burner griddle from my wife, and after deliberation and making sure I wouldn’t offend her. I kind of want to exchange it after reading reviews with build quality and the side shelves becoming so hot they cause either injury or damage to things. The blackstone in the same price range seem to also have terrible reviews for build quality and heating issues so I’m thinking I might have to throw a couple extra dollars at the problem. Is the next stage up of webers with the slate models has anyone else had issues with the shelving issues. I don’t see as many reviews for those probably due to the price. But I’d rather hear from real people than potentially false reviews on a manufacturer website. Plus any other helpful insights are appreciated from other models I may not know about.

Thanks in advance.