Interview cancelled because background check showed deferred student loans

Hi I (22 F) have been trying to find a job and this one looked really promising. However, I received an email today that they canceled my interview because they saw I have $24,000 in deferred student loans. They said before they can proceed they need to know why they are deferred. I guess I am just kind of confused because I don’t know why they are deferred. That is all of my student loans so I am kind of confused as well. I am still in college btw Idk if that helps. They are federal loans. I have never dealt with loans before so I have no idea what to even say or respond to them about it. Is this job a lost cause?

Edit 1: I emailed them that I was still in school. We will see what they say

Edit 2: everything had been fixed. They apologize for the confusion and rescheduled my interview for the same time. Thank you all for your advice and guidance! I appreciate it :)

Edit 3: I keep seeing similar replies and messages so I wanted to just say that I am not planning on taking the job.