Rant on hardselling

Initially purchased a trial facial treatment and ended up buying a package.

On my first visit they made me try their laser therapy for free, said its a promotion and then proceed to hard selling me at the end of the session to add on the laser therapy. I rejected.

On my second visit they did not hard sell anything.

On my third visit, their consultant came into the treatment room before the facial even started and said she wanted to examine my skin.

She then started to go about how bad my dark eye circles and my neck were (due to eczema) and then tried to hard sell me for extra eye and neck treatments. I kept rejecting and kept saying no i don’t want any additional add ons. She kept telling me “I’m just sharing with you, its okay if you don’t want to buy, just think about it” Then why does she still keep trying to convince me when I already said NO?

During the facial session the beautician kept subtly trying to point out my dark eye circles and neck issues. I bet the skin consultant told the beautician to point it out again during the facial treatment so it will convince me to purchase.

After the session the consultant was there again asking me if I would like to add on. I said no and changed the topic to book my next appointment and said I have to leave. But she is still there trying to convince me to purchase and even suggested me to purchase just one session to try out because her words are just words and I wont know until I tried. I said maybe next time then I walked out.

I am seriously so sick and tired of their hard selling and I still have many sessions to go. I deeply regret that I fell into the trap and purchased the package in the first place. In fact I do not even look forward to my facial treatments and instead dread them because I’m afraid of the hard selling every session. It’s so irritating when I just want a time to relax.

I know it is part of their job and they want to increase their sales but can’t they put themselves into the shoes of their customers? No means no. Stop it. Argh.

If even saying no doesn’t work what else can I do?