What's the point in reaching out to subreddit owners, if they're never going to answer?

So basically, I was trying to post in the subreddit r/wreddit and I got this message saying that I broke one of the rules. Now, it wouldn't tell me which rule I broke, and upon reading all the rules, I couldn't find a single one I mightve broke. So naturally, I reach out to the moderator, and they still haven't gotten back to me. I thought that was their job.