Locked account - sharing my experience

Update: Thanks for all the comments and support. Sharing experiences is what matters the most. My account was unlocked on Sunday. I wasn't expecting it, so it was a good surprise. Had to login to unlock my card manually in the app and today they sent a follow-up email asking me how the experience was.

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Wednesday morning, I woke up to an email from WealthSimple saying my account was locked because of a suspicious transaction. I called them right away to understand what happened.

I was told that someone tried to deposit into my account, and because it was marked as suspicious, they locked my account for security reasons. The thing is: Someone I knew was sending me legit money through Interact e-transfer, but this person's bank thought it was a weird transaction, so they flagged it. So, why would WealthSimple lock my account for money coming in? No one was trying to take the money out of it. If this was the case, I would be more than happy to have it locked. But they locked it because someone was trying to deposit into my account! That's not how scams work, WealthSimple.

Anyways... I was told that I would have to get in touch with the person who was trying to deposit into my account and ask their bank to unflag as suspicious. It took me the whole morning to do that, and finally I was told by WealthSimple's Customer Service that it would take around 3 - 5 business days to unlock it. 5 business days without being able to move money around, use the card, pay bills, etc. It is almost impossible nowadays.

Today is Saturday, so it is still locked and I have a long run to get it unlocked.

I am just sharing my experience as lessons learned and from now on: (1) I won't have 100% of my money at WealthSimple (2) I won't get my salary deposited at WealthSimple, AND (3) I will definitely NOT rely on WealthSimple to pay my credit card bills, because If I had a bill due during the time my account is locked, is would be a 20% interest for late payments.

Sorry for the long post. Thoughts?