super awkward customer interaction idk if I did the right thing or not
most awkward moment of my 3 year long career just happened, as a cover driver on road today
last week I had a signature required and upon ringing the camera she starts talking to me “I’m pulling in right now please stay!” And I stay, and even went to my truck to wait for her. She was not pulling in… I killed 5 minutes waiting for her, and was mad at myself for believing her.
That being said, I saw on Reddit that other people are saying to go full Helen Keller mode, when someone starts talking through a ring camera.
So when I’m faced with similar circumstances, camera rang, 30 seconds waited, info notice written, I hear the customer talking on the camera “HELLO!? HELLO!?” And everything I ever learned from this subreddit kicked in… went into full Helen Keller mode and started leaving. Then to my surprise, customer starts BANGING ON HER WINDOW to the house that I’m leaving from…
She was sooooo mad… she was like “I thought my mic wasn’t working but I can hear myself perfectly fine!” While giving me the nastiest look ever.. I just smile and play it off, get my signature, and keep going.. but she caught me red handed trying to speed walk away from her!! I told my supe and he was dying laughing and said I didn’t do anything wrong.
Should I have said something back to the camera? I really thought no one was home and I just did not want to waste time dealing with whatever she had to say on the camera if she wasn’t home…