Stadia Refund Information

Hey there Stadians,

This morning, Stadia updated our Help Center article and we are beginning the refund process for games and content purchases made through the Stadia store.

We still expect the majority of refunds to be processed by January 18th, 2023, and ask for your patience as we work through each transaction and send emails to all of our users. Please refrain from contacting Customer Support as they will not be able to expedite your refund during this time.

For more information including answers to other questions you might have, please revisit our Help Center article.

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11/11 Update: We are aware of the Play Points balance issue caused by Stadia refunds that is impacting some users in the US. We are working on a resolution for this issue.