Peachybbies is a scam.
My daughter asked for slime for Christmas, so I decided to get some fun ones for her. I ordered $70 worth of slime from Peachybbies, since they are local to me. I placed the order on Nov 22 and got the shipping notification the next day. Great! I checked tracking a few days later and it was still in “pre-shipment”, meaning the label was created but not actually shipped. I get it, it’s the holidays and they’re a small business. No worries, I’m patient.
Two full weeks go by with no update to the tracking. I send an email to customer service; they respond quickly and tell me they’ll check on it. Radio silence, still no movement on the tracking. I’ve sent two follow up emails and they have not responded. I’ve even pinged their IG. It’s been three and a half weeks at this point. Looking at their social media, this is not an isolated incident. There are many comments (even here on Reddit) about this exact situation happening over and over again.
I’m going to end up doing a chargeback and trying to find another slime company who can get something here by Christmas. If anyone has recommendations for a company that actually sends the product you order, please let me know!
Edited to Add- they have deleted most of the negative comments on their social media that myself and other have posted recently.
2nd edit- I did initiate a chargeback. Only after my bank reached out to them did they ship the product. I cancelled the chargeback, since I received the product, but I fully believe they wouldn’t have shipped it without my bank being involved.