"Email Directly" option not showing

Hi,

Trying to get "Email Directly" to work. Seems straight forward but when I try to create a new profile, I do not see the "Email Directly" option. All other options are there (such as "Scan to email", "Scan to Cloud". "Scan to Network Folder", etc...) but Email Directly is nowhere to be found!?!?! WIFI is configured and working.