Beware of cases from Arc

I bought the new Arc Pulse case to my S24 Ultra and I noticed right away that the rubber material inside the pieces did not sit flush with my phone as the pictures showed. The rubber from the bottom piece even touched the s-pen.

I contacted them the day after I received it with a detailed explanation and several pictures with proof that the rubber inside the pieces were uneven which lead to the rubber bulging out from the enclosure. So obviously I want to return it since it costed me around $110.

Sent them 4 emails and I have gotten zero response from them in 12 days. I had to escalate this through my credit card company.

So I would not recommend anyone to buy anything from them considering how they treat customers.