Grab, Joyride, Get Express admit to making their drivers absorb passenger discounts

Highlights in photos from PCIJ Instagram profile

• The practice covers PWD, senior citizen, and student discounts.
• Drivers shoulder up to 80% of these discounts.
• Drivers are accused of cancelling trips of PWDs to avoid granting discounts.
• LTFRB vowed to issue a new memo directing transport network companies and operators to shoulder the discount.
• LTFRB said it is also “inclined” to suspend erring companies and have them refund costs to drivers

Source: Philippine Center for Investigative Journalism (https://pcij.org/2025/01/19/grab-joyride-get-express-admit-making-drivers-absorb-passenger-discounts/)