H&M staff discriminating PWD's
Here's their response:
At H&M we deeply value all our customers and are committed to creating an inclusive and welcoming shopping environment for everyone.
We are aware of an incident in one of our stores where a misunderstanding occurred involving a customer and their child. Our team approached the customer regarding a large stroller without realizing that it was being used by a child with a disability. We regret any distress this may have caused and are reviewing the situation to ensure we learn from it.
Our team members are being reminded of our accessibility policies to ensure such incidents do not happen again. We are committed to improving our practices to better serve all our customers. For further inquiries, please contact [email protected]
Here's their response:
At H&M we deeply value all our customers and are committed to creating an inclusive and welcoming shopping environment for everyone.
We are aware of an incident in one of our stores where a misunderstanding occurred involving a customer and their child. Our team approached the customer regarding a large stroller without realizing that it was being used by a child with a disability. We regret any distress this may have caused and are reviewing the situation to ensure we learn from it.
Our team members are being reminded of our accessibility policies to ensure such incidents do not happen again. We are committed to improving our practices to better serve all our customers. For further inquiries, please contact [email protected]