build a bear pony hair is fixable!!!

when my new derpy build a bear arrived, the hair was extremely matted with terrible knots and no matter how much i brushed it managed to get tangled and a comb to get stuck.

i tried the flat iron method which is washing and conditioning the hair, while the hair is soaking wet to apply heat using a flat iron you would for human hair under low heat and it gently melts the fibers into it's original shape. her hair is still only a little dry but definitely better than it was before :D