VFS Passport Tracking

Does VFS send out any notification when they receive the passport or whether they need anything such as transmission fees?

We opted for our own courier service(not the FedEx one provided by VFS), and used UPS Next Day Air shipping for both directions.

The passport was delivered to VFS early this week, however, we don’t have any communication from VFS at all since then.

How can we check whether they received our passport and how we can track the visa stamping, and confirm they shipped the passport back to us with UPS?

Or whether they are waiting on any fees from us?

The website was very confusing about the biometric transmission fees, since we submitted the biometrics to USCIS directly, they should have it already, so we didn’t submit any money order for the biometric transmission fees. We also sent in the biometrics validity letter along with the passport.

Please advise!

Thank you