Brand New Of the Box

Received this brand new Holosun 510c from Optics Planet today. I was excited to get a battery installed and put it on my rifle.

Step 1: Remove Screws ✅ Step 2: Insert teardrop into opening ✅ Step 3: Apply gentle pressure until battery tray opens ❌

Not exactly the unboxing I was hoping for. Anyone have any ideas of how I can now get this tray out? Is this something that would be a warranty issue with Holosun, or since it is OPMOD branded, would this be an OP customer service issue?

Received this brand new Holosun 510c from Optics Planet today. I was excited to get a battery installed and put it on my rifle.

Step 1: Remove Screws ✅ Step 2: Insert teardrop into opening ✅ Step 3: Apply gentle pressure until battery tray opens ❌

Not exactly the unboxing I was hoping for. Anyone have any ideas of how I can now get this tray out? Is this something that would be a warranty issue with Holosun, or since it is OPMOD branded, would this be an OP customer service issue?