Did anyone notice a change in the power of the vip clubs
This is what I wrote support... and one else having this issue?
Hello and good evening. I have some strange issues I hope you can help me with. It started yesterday (29th) the game would stop and shut down multiple times while in the middle of a match... as im sure you have records .. i play for about 4 hours a day everyday since I work nights and I have a lot of free time at work. I was playing snowyvalley 2 and lost about 35000 in coins due to the game stopping. I reset my phone cleared the app cache and it seemed to fix it for 30 min.. it was really frustrating. Today it happened again and I decided to uninstall the game and reinstall it.. that's where the BIG issue that caused me to write you tonight... I noticed something was really off... shots that I normally make were coming up short..(not enough power) like I said I play for hours each and every day.. I took me a minute before I realized my club wasn't as powerful as it should be. I thought maybe I accidentally switched it... the biggest clue was at full strength the VIP club white bear that I always use should be purple... and for some reason even though it's selected im only getting red at full power... I uninstall and re installed the game thinking this would take care of it... and made sure my vip club was selected and it still was giving me a maximum of red on the power indicator..which is why shots I normally made were coming up short... to test my theory I switched to a premium club gold glitter which has a power of 2 (vip club is power level 4) and the maximum shot is red as well... I don't understand what happened but the vip club isn't giving me 4 bars of power like it has all month... I have taken screen captures of these 2 clubs at maximum shot power and you can see the color/power level is the same in game where the vip should and has been more powerful (normally showing purple) please help me with this... I lost alot of money yesterday when the game would shut down mid match and now.. I can't play snowyvalley 2 with out losing way more then normal.... what can I do to rectify this? I've spent a lot of money to get these good clubs and now they aren't working! Can you please look in to this and fix it?