"How do you feel when you see this message, especially seeing it more than once?"

Dear Player,

After thorough investigation, we are sorry to inform you that we are unable to confirm your ownership of the HoYoverse Account and your HoYoverse Account Issue Application Form (Case No. 116399816494022656) has been rejected. To ensure the account's security, we cannot provide relevant account services.

You can submit your application again with more information that is complete and accurate.

We appreciate your understanding and support. HoYoverse CS Team