Thinking about swapping to Fanatec, but have concerns

Hi all, I currently have Moza products for my current sim racing setup. Over the past few months I’ve been play GT7 more, however since no Moza products have ps5 compatibility I’ve thought about making the switch.

My biggest concern is the Customer Support, I’ve heard nothing but horror stories. However I know that Corsair either has or plans on acquiring fanatec. Does anyone know if their customer service has improved?