My CB account hacked after 10 years...

The day after Christmas, I got two emails from Coinbase letting me know there had been withdrawals from my account—XRP and Solana, worth over $20K. I assumed they were phishing scams because, honestly, who trusts emails like that? So I deleted them without even opening them.

But something didn’t sit right. I logged into my Coinbase account, and sure enough, the emails were legit. The funds were gone. Just… gone. I froze my account immediately, only to realize that freezing it also froze my ability to reach out to Coinbase support. Fantastic system design.

The weirdest part? My Bitcoin—much more valuable than the XRP and Solana—was untouched. It’s like the hacker had some kind of moral code: "I'll take the altcoins, but the BTC stays." Naturally, I moved all of it into cold storage immediately.

When I finally managed to connect with Coinbase support through their chat system, the first response was a classic: "Once the funds are transferred, there’s nothing we can do." Great. But after an hour of painfully slow back-and-forth, the agent gave me a faint glimmer of hope: "There’s a slim chance you might recover your funds… someday… maybe."

Unsatisfied, I pulled some strings and spoke with an actual person—a second cousin of a friend who works at Coinbase customer support. Surely a real human would offer something better. His advice? "Move whatever you have left to cold storage and accept that your XRP and Solana are probably gone forever."

On a 2nd chat with CB support I was informed I wasn't the only one this had happened to and that CB was looking into the issue and would get back to me... told me to check my email in a week or so. I've screenshot both chats as proof.

Has any other CB clients been breached during xmas?