anyone have experience with custom boots through Baker's?

I ordered a pair of custom White's boots through Baker's back in May, and they finally shipped out to me.

I have a few concerns about fit and workmanship, but since I'm new to boots, I dunno if these are acceptable for a custom order.

If you've got experience with ordering through Baker's or maybe multiple makers' custom processes, can I DM you some pictures and questions?
Trying to be discreet for now given my inexperience -- don't wanna put Baker's on blast for nothing.