No Water Bill for 3 months!

I own a place in the Mission, and haven’t received a water bill for it since September. I’m continuing to make payments based on what I was charged for the month of September, but I’m very nervous. I’ve heard that SF water is behind on things, But what happens if I have a leak? If I were being billed regularly, I’d learn of it relatively quickly. As it stands, it might be months and months before I find out.

I’ve called and emailed half a dozen times, and get a form email saying they will get back to me in 2 to 3 weeks. It’s been way more than that, and not a peep. Anyone have any insight? At this point, the only thing I can think of is to go to the media.